Privacy Policy

Jindal Tours & Travels (“we”, “us”, “our”) provides bus, coach, tempo traveller and group transportation services. This Privacy Policy explains, in general terms, how information may be handled when you visit this website or get in touch with us.

We respect your privacy and want to be clear about what this website does and does not do. Please read this policy together with our Terms & Conditions and Cookie Policy.

Depending on how you interact with us, we may receive information that you choose to provide, such as:

• Your name, phone number and email address.
• Journey details, such as pickup location, destination, travel dates and number of passengers.
• Your vehicle or service preferences.
• Any message or additional requirements you tell us about.

Like most websites, the technical information your browser sends when it requests a page (for example, your browser type or device details) may also be available to the services that deliver this website to you.

Where you share information with us, we may use it to:

• Respond to your enquiries and requests.
• Prepare and discuss quotations for your journey.
• Communicate with you about the transportation you have asked about.
• Maintain and improve the information and experience offered on this website.
• Meet any legal or regulatory requirements that apply to us.

This website includes enquiry, quotation and contact forms. At present, these forms are provided as a frontend only. They validate what you type, but they do not send, store or process the information you enter. Nothing you type into these forms is currently received by us.

If these forms are connected to a system in the future, information submitted through them may be used to respond to your request as described in this policy, and this policy will be reviewed to reflect that change.

If you contact us directly by phone, email or WhatsApp, the information you share in that conversation is provided to us as part of that communication, and we may use it to respond to you.

We aim to take reasonable care with information that is shared with us. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Please avoid sharing sensitive personal information, such as financial account details, through general enquiry channels.

This website may rely on, or link to, services provided by others. Based on the current website, these include:

• Google Fonts, which is used to display the website’s typefaces. Your browser may request font files from Google’s servers when a page loads.
• WhatsApp, phone and email links, which open the relevant app or service on your device when you choose to use them. Your use of those services is governed by their own terms and privacy policies.

We do not control the privacy practices of third-party services. If additional services are introduced to this website, this policy will be updated to describe them.

We do not set out a fixed retention period in this policy. Where we hold information you have shared with us, we intend to keep it only for as long as it is reasonably needed for the purpose it was shared, or as required by applicable law.

As the website forms do not currently store submissions, no form entries are retained by the website itself.

You choose what information to share with us. If you prefer not to share certain details, we may be limited in how fully we can respond to your request.

If you have shared information with us and would like to ask about it, correct it or request that it is no longer used, please contact us using the details below. We will consider your request in line with applicable law.

If you have questions about this page, or would like to get in touch, please contact Jindal Tours & Travels.